Terms & Conditions
Lytham Van Hire Limited — please read these carefully before hiring a vehicle.
1. Definitions
- Company means Lytham Van Hire Limited.
- Customer / Hirer means the person(s) hiring the Vehicle and any authorised driver(s).
- Vehicle means the vehicle supplied by the Company, including keys, documents, tools, accessories and equipment.
- Hire Period means the agreed dates and times for collection and return.
- Damage Deposit means the refundable security deposit held against damage, loss, late return, cleaning, fuel discrepancies or breach of these Terms.
- Excess means the insurance excess stated on the rental agreement.
- CDW (Collision Damage Waiver) means the optional waiver that protects the Company from the excess if the Company makes an insurance claim. CDW does not refund or remove the Customer's excess liability.
- Insurer means Xpekt / First Underwriting or any insurer appointed by the Company.
2. Booking, Payment & Hire Deposit
- A £150 Hire Deposit is taken on the day of hire, before the Vehicle is released.
- The Hire Deposit is held against any charges arising under these Terms, including but not limited to:
- Fuel discrepancies
- Excess mileage
- Cleaning charges
- Late return fees
- Lost keys
- Minor damage
- Administration fees
- The Hire Deposit is not the insurance excess and does not limit the Customer's liability for damage.
- If the total charges exceed the £150 Hire Deposit, the Customer agrees to pay any additional balance in full upon invoice. The Company will retain the £150 Hire Deposit and issue an invoice for the remaining amount owed.
- The Hire Deposit (or remaining balance after deductions) is refunded once the Vehicle has been inspected and signed off by Company staff.
- Payment must be made by debit, credit card or bank transfer. Cash hires are not insured and will not be accepted.
- All amounts are in Pounds Sterling (£) and include VAT where applicable.
3. Hire Period
- The Hire Period begins at the exact agreed collection time and ends only when the Vehicle is returned, inspected and signed off by the Company.
- The Customer is responsible for the Vehicle until sign-off is completed.
- Hire durations are calculated based on the total time between collection and return. The Company offers the following hire types:
A. 4-Hour Hire (Half Day)
A continuous hire period up to 4 hours within standard opening hours. Any hire exceeding 4 hours will automatically be charged at the applicable Working Day or Full Day rate.
B. Working Day Hire
A hire that begins and ends within the Company's standard opening hours on the same calendar day, regardless of the number of hours used. Working Day Hire covers the full business day (e.g., 08:30–17:30 Mon–Thu). If the Customer selects times that extend beyond standard hours, the hire will be charged as a Full Day.
C. Full Day Hire (24 Hours)
A continuous hire period up to 24 hours from the agreed collection time. Full Day Hire allows overnight use. Any hire exceeding 24 hours will be charged per additional 24-hour period.
- The website booking system will automatically determine the correct hire type and price based on the Customer's selected start and end times.
- Extensions must be requested at least 24 hours in advance and are subject to availability and additional charges.
- Unauthorised extensions or late returns may result in hourly or daily late fees and the Vehicle being reported as overdue.
4. Collection & Return
Standard hours:
- Mon–Thu: 08:30–17:30
- Fri: 08:30–16:00
- Sat: 09:00–13:00
- Sun: Closed
Out-of-hours collection/return:
- Available only by prior agreement.
- Charged at £20 per hour (or part thereof) outside standard hours.
Return requirements:
- Vehicle must be returned in the same condition and fuel level as at collection.
- All keys, documents and accessories must be returned.
- A 15-minute grace period may be allowed at the Company's discretion.
- Late return fees apply immediately after the grace period.
If the Customer returns the Vehicle outside business hours (with permission), they remain responsible for the Vehicle until inspected by staff.
5. Use of the Vehicle
The Customer agrees that the Vehicle:
- May only be driven within mainland Great Britain.
- Must not be used for:
- Racing, pace-making, track days, competitions or speed tests
- Off-road driving
- Towing without written permission
- Transporting hazardous or illegal materials
- Hire or reward (unless specifically insured for this)
- Must not be driven by anyone not named on the rental agreement.
- Must be locked and secured when unattended.
- Must be protected from severe weather.
- Must be filled only with the correct fuel (misfuelling is fully chargeable).
6. Driver Requirements
All drivers must:
- Be aged 21–78.
- Hold a full UK driving licence.
- Provide licence, proof of address and ID at collection.
- Consent to licence checks if required.
Additional drivers:
- Up to two additional drivers may be added.
- All must meet insurance requirements.
- Additional charges apply.
7. Customer Responsibilities
The Customer must:
- Look after the Vehicle and keys.
- Use all security devices provided.
- Use the correct fuel.
- Report faults immediately.
- Not allow unauthorised repairs.
- Not give anyone legal rights over the Vehicle.
- Not overload the Vehicle.
- Not drive under the influence of alcohol or drugs.
The Customer is responsible for any resultant damage caused by failing to meet these responsibilities.
8. Damage, Accidents & Reporting
In the event of damage, theft or an accident:
- Do not admit liability.
- Obtain names, addresses and details of all parties and witnesses.
- Make the Vehicle secure.
- Contact the police if required.
- Report the incident to the Company immediately, when safe to do so, on 07438 573153.
- Complete an incident report within 24 hours.
A £50 damage administration fee applies per incident.
Failure to report incidents promptly may invalidate insurance and result in full liability.
In the event of any incident involving damage, theft, collision, or loss (regardless of fault), the Customer is immediately liable for a fixed charge of £1,500. The £150 Hire Deposit will be deducted from this amount, and the remaining £1,350 must be paid by the Customer upon invoice. This £1,500 charge is separate from and not limited by the insurance excess. If the total repair cost is lower than £1,500, the difference will be refunded to the Customer once repair invoices are received. If the repair cost exceeds £1,500, the Customer remains liable for the full amount of the loss unless covered by insurance.
9. Insurance, Excess & Liability
- Insurance is provided subject to the insurer's terms.
- The Customer is liable for the full excess stated on the rental agreement for each incident.
- The excess is payable regardless of fault unless a third party accepts liability in writing.
- The excess is not refundable under any circumstances unless the repair cost is lower than the excess.
- CDW does not refund or remove the excess; it protects the Company, not the Customer.
- An extra CDW can be purchased separately by the Customer to protect them. This does not involve the Company.
- The Company is not obligated to make an insurance claim.
- If the Company chooses not to claim, the Customer remains liable for the full cost of damage up to the excess.
- If insurance is invalidated (e.g., misuse, negligence, breach of terms), the Customer is liable for all damage, losses and recovery costs.
- The Customer is liable for any uninsured losses, including:
- Tyres
- Windscreens
- Interior damage
- Misfuelling
- Overloading damage
- Lost keys
- Recovery due to misuse
10. Charges & Fees
Hire Type Rates:
- 4-Hour Hire: Charged at the published 4-hour rate.
- Working Day Hire: Charged at the published working day rate.
- Full Day Hire (24 hours): Charged at the published 24-hour rate.
- Multi-Day Hire: Charged per 24-hour period.
| Service | Fee / Rate |
|---|---|
| Free mileage | 150 miles/day |
| Extra mileage | £0.15/mile |
| Fuel top-up | Cost per litre + £2.50 admin |
| Cleaning (excessive dirt) | £30 |
| Late return (per hour) | £20 |
| Late return (per day) | £150 |
| Out-of-hours collection/return | £20 per hour |
| Lost key | £180 |
| Damage/loss admin fee | £50 per incident |
The Customer is also liable for:
- Parking fines
- Traffic offences
- Toll charges
- Congestion charges
- Loss-of-income if the Vehicle is off-road due to damage
11. Breakdown & Assistance
- 24/7 UK-wide roadside assistance is provided.
- Misuse-related breakdowns are chargeable to the Customer.
12. Termination
The Company may terminate the hire immediately if:
- The Customer breaches these Terms.
- The Customer provides false information.
- The Vehicle is misused.
Early return does not entitle the Customer to a refund.
The Company may repossess the Vehicle at the Customer's expense if necessary.
13. Data Protection
Customer data is processed in accordance with the Company's Privacy Policy.
14. Governing Law
These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the English courts.
These terms apply to all hires with Lytham Van Hire Limited. Insurance cover is also subject to the Insurer's Terms & Conditions.
